Decision Making — Concept, process, techniques and tools. - One Line Questions
1.
What is a key difference between a decision tree and a flowchart? —
A decision tree shows probabilities and outcomes, while a flowchart shows process steps.
2.
What is 'groupthink' and why is it a concern in group decision-making? —
A phenomenon where group members prioritize harmony over realistic appraisal of alternatives, leading to poor decisions.
3.
In a decision matrix, what is typically assigned to each criterion to reflect its relative importance? —
A weight
4.
The concept of 'escalation of commitment' in decision-making refers to: —
Continuing to invest resources in a failing decision despite negative evidence.
5.
The concept of 'bounded rationality' suggests that decision-makers: —
Are limited by cognitive abilities and available information.
6.
A flowchart is most useful for: —
Representing the steps in a process or decision sequence.
7.
A Gantt chart is primarily used for: —
Visualizing project schedules and progress.
8.
Which of the following is a strategy to mitigate groupthink? —
Encouraging dissenting opinions and devil's advocate roles.
9.
The process of evaluating the effectiveness of a decision after it has been implemented is crucial for: —
Learning and improving future decision-making.
10.
Which decision-making model assumes that decision-makers are completely rational and have access to all information? —
Rational decision-making model
11.
Which technique is often used in strategic decision-making to explore potential future states and their implications? —
Scenario analysis
12.
Which of the following is a quantitative tool for decision-making? —
Decision tree analysis
13.
Which technique involves a structured debate where opposing viewpoints are presented to identify weaknesses in a proposed decision? —
Devil's advocacy
14.
A SWOT analysis is a strategic planning tool that helps identify an organization's: —
Strengths, Weaknesses, Opportunities, and Threats.
15.
Heuristics are best described as: —
Mental shortcuts or rules of thumb used for decision-making.
16.
Which of the following is an example of a programmed decision? —
Setting inventory reorder points.
17.
Which tool is used to visualize the frequency distribution of data? —
Histogram
18.
Which technique involves a group of individuals who meet to brainstorm and generate a wide range of ideas without initial criticism? —
Brainstorming
19.
What is the first step in the standard decision-making process? —
Identifying the decision situation.
20.
The Delphi technique is primarily used for: —
Forecasting future trends through expert opinions.
21.
Scenario planning involves: —
Developing multiple plausible future situations to test decisions against.
22.
A Pareto chart is a graphical tool that ranks causes of problems from most to least severe, based on the: —
Frequency of occurrence
23.
Which decision-making tool helps managers visualize the potential outcomes of a decision based on probabilities? —
Decision tree
24.
Which tool is best suited for analyzing the root causes of quality problems? —
Fishbone diagram
25.
Which tool helps visualize the relationships and flow between different decision points and their consequences? —
Flowchart
26.
What does 'risk analysis' involve in the context of decision-making? —
Identifying and assessing potential negative outcomes.
27.
What is a 'PERT' chart used for in project management and decision-making? —
Identifying the most critical tasks in a project.
28.
Which of the following is NOT a typical stage in the rational decision-making process? —
Avoiding emotional bias.
29.
What is a potential drawback of relying heavily on intuition in decision-making? —
It may be influenced by personal biases and emotions.
30.
What role does 'confirmation bias' play in decision-making? —
It leads individuals to favor information that confirms their existing beliefs.
31.
What is a key advantage of using a structured decision-making process? —
It reduces the influence of bias and ensures consistency.
32.
The 'satisficing' concept, introduced by Herbert Simon, refers to: —
Choosing the first solution that meets a minimum level of acceptability.
33.
The 'Pareto Principle' (80/20 rule) suggests that approximately 80% of effects come from 20% of: —
Causes
34.
Which type of decision is routine and recurring, often handled through established procedures? —
Programmed decision
35.
Which type of decision is typically made by top-level management? —
Strategic decisions
36.
Which tool is used to map out the sequence of activities and their dependencies in a project? —
Gantt chart
37.
Decisions that are novel, unstructured, and require unique solutions are known as: —
Non-programmed decisions
38.
A fishbone diagram, also known as an Ishikawa diagram, is used to identify: —
Potential causes of a problem
39.
Which model of decision-making emphasizes the use of intuition and 'gut feeling'? —
Intuitive model
40.
The 'anchoring bias' occurs when a decision-maker: —
Relies too heavily on the first piece of information offered.
41.
A histogram is useful for understanding the: —
Distribution and spread of a dataset.
42.
Which decision-making technique is particularly useful when dealing with complex problems involving multiple variables and uncertainties? —
Scenario planning
43.
Which technique involves breaking down a complex decision into smaller, more manageable parts? —
Systematic analysis
44.
What does the 'T' in SWOT analysis stand for? —
Threats
45.
What is the primary definition of decision-making in a management context? —
The process of choosing among alternative courses of action to achieve a goal.
46.
What is a 'critical path' in project management, often determined using PERT analysis? —
The sequence of tasks that determines the minimum project completion time.
47.
What is a potential pitfall of using heuristics? —
They can lead to systematic errors or biases.
48.
What is the main purpose of a decision matrix? —
To evaluate and compare multiple alternatives against predefined criteria.
49.
What is the primary purpose of benchmarking in decision-making? —
To compare one's own performance against best-in-class competitors or industry standards.
50.
What is the primary goal of cost-benefit analysis in decision-making? —
To determine if the benefits of a decision outweigh its costs.