Performance appraisal including 360° appraisal - One Line Questions
1.
The 'critical incident' in performance appraisal refers to: —
An employee's outstanding or very poor performance
2.
The halo effect in performance appraisal refers to: —
Appraising an employee based on a single positive trait
3.
The 'horn effect' is the opposite of the 'halo effect' and refers to: —
Appraising an employee based on a single negative trait
4.
Which appraisal method focuses on specific examples of effective and ineffective behavior? —
Critical Incident Technique
5.
The 'paired comparison' method of appraisal involves: —
Comparing each employee to every other employee
6.
A performance appraisal system that relies heavily on a single supervisor's perspective is vulnerable to: —
Rater errors and biases
7.
The 'recency error' can be mitigated in performance appraisals by: —
Maintaining performance records throughout the year
8.
Which performance appraisal system focuses on setting specific, measurable, achievable, relevant, and time-bound (SMART) goals? —
Management by Objectives (MBO)
9.
The Behaviorally Anchored Rating Scale (BARS) method combines: —
Critical incidents and graphic rating scales
10.
The primary purpose of performance appraisal interviews is to: —
Discuss performance, set future goals, and provide development plans
11.
What is a key challenge in training raters for performance appraisal? —
Teaching them to avoid common rater errors
12.
Which appraisal method requires the rater to choose from a set of statements describing performance? —
Forced Choice Method
13.
Which appraisal method uses a series of statements, each with a different weight, and the rater checks those that apply? —
Checklist Method
14.
Which appraisal tool helps standardize the evaluation by defining specific performance levels for each trait? —
Behaviorally Anchored Rating Scale (BARS)
15.
For 360-degree appraisal to be effective, it is crucial that: —
Confidentiality is maintained and feedback is constructive
16.
Which of the following is a key characteristic of the 'critical incident technique'? —
Recording specific examples of employee behavior
17.
The recency error in performance appraisal means that the rater: —
Focuses on recent performance only
18.
Which appraisal method is based on comparing an employee's performance to specific, observable behaviors linked to job success? —
Behaviorally Anchored Rating Scale (BARS)
19.
The 'central tendency' error occurs when raters: —
Rate most employees as average
20.
Management by Objectives (MBO) is a performance appraisal technique where: —
Employees and managers jointly set goals
21.
Which method provides detailed, narrative feedback on an employee's performance? —
Essay Method
22.
Which appraisal method is considered the most subjective and can lead to inconsistencies? —
Essay Method
23.
Which type of bias occurs when an appraiser rates all employees similarly, either high or low? —
Central Tendency
24.
Which of these is NOT a common rater error in performance appraisal? —
Objective Measurement
25.
The 'horn effect' is a specific type of: —
Rater bias
26.
Which of the following is a benefit of using graphic rating scales? —
Ease of use and quantification
27.
A key benefit of using multiple raters in a 360-degree appraisal is: —
Reduced potential for bias and a more balanced perspective
28.
In 360-degree appraisal, feedback from 'customers' is most relevant for roles involving: —
Direct client interaction and service
29.
A key advantage of the 360-degree appraisal is: —
It provides a more comprehensive view of performance
30.
What is the main disadvantage of the essay method of performance appraisal? —
It can be influenced by the rater's writing ability and bias
31.
Which of the following is a benefit of using 360-degree appraisal for employee development? —
It provides insights into blind spots and areas for growth
32.
Which of the following is essential for a successful performance appraisal system? —
Regular feedback and development planning
33.
Which of the following is a potential disadvantage of 360-degree appraisal? —
Potential for bias and political maneuvering
34.
What is the main challenge in implementing a 360-degree appraisal system effectively? —
Ensuring confidentiality and managing potential conflicts
35.
Which method of performance appraisal involves comparing an employee's performance against predetermined standards? —
Graphic Rating Scales
36.
When comparing employees against each other rather than against a standard, which method is being used? —
Comparative Methods (e.g., Ranking, Paired Comparison)
37.
The primary goal of using performance appraisal data for 'personnel decisions' is to inform: —
Promotions, transfers, and terminations
38.
The 'halo effect' is a rater error where the appraiser allows: —
One positive trait to influence the rating of all other traits
39.
In a 360-degree appraisal, who typically provides feedback? —
Peers, subordinates, customers, and supervisors
40.
A performance appraisal system aims to provide feedback to employees on their: —
Job performance and potential
41.
The purpose of performance appraisal is fundamentally to: —
Improve employee performance and organizational effectiveness
42.
Which performance appraisal method is most prone to the 'horn effect'? —
Graphic Rating Scale
43.
The 'forced distribution' method of appraisal requires the manager to: —
Assign a certain percentage of employees to specific performance categories
44.
The 'leniency error' in performance appraisal means the rater: —
Rates employees too leniently
45.
The Ranking Method of performance appraisal involves: —
Listing employees from best to worst performer
46.
Behaviorally Anchored Rating Scales (BARS) are designed to: —
Reduce rater subjectivity
47.
Which of the following is a self-appraisal technique? —
Management by Objectives (MBO)
48.
In the context of 360-degree feedback, 'upward feedback' refers to feedback provided by: —
Subordinates to supervisors
49.
Which of the following is the primary objective of performance appraisal? —
To assess employee strengths and weaknesses
50.
What is the primary purpose of defining performance standards before appraisal? —
To provide a clear benchmark for evaluation