Communication — Types, process and barriers. - Question Bank
1. The 'who' of communication refers to the:
2. Which communication barrier is most directly addressed by active listening techniques?
3. A lack of clarity in the objective of a communication is a barrier related to the:
4. What is the primary goal of effective communication in management?
5. The 'how' of communication relates to the:
6. Which type of communication is most susceptible to misunderstandings due to tone and inflection?
7. A communication barrier caused by assumptions or preconceived notions is:
8. When a message is distorted as it passes through multiple layers in an organization, it's often due to:
9. Which of the following is a strategy to overcome communication barriers?
10. The process of transmitting information from one person to another is known as:
11. A barrier that occurs because the receiver is not paying attention is a:
12. Which communication type relies heavily on visual aids like charts, graphs, and presentations?
13. What is the primary role of the 'channel' in communication?
14. A communication barrier where the receiver understands the words but not the intended meaning due to cultural differences is:
15. Which element ensures that the communication loop is closed?
16. A communication process that is too complex or has too many steps can lead to:
17. Which aspect of the communication process involves choosing the right words and tone?
18. The sender's credibility can be a factor in the effectiveness of communication, falling under which barrier category?
19. When a receiver agrees with the sender's message, it indicates:
20. A communication barrier that arises from the structure or policies of an organization is:
21. Which is NOT a type of communication?
22. The effectiveness of communication is best measured by:
23. A manager who always interrupts their employees when they are speaking is creating which type of barrier?
24. Which communication barrier arises from the emotional state of the participants?
25. The 'what' of communication refers to the:
26. Which of the following is a characteristic of effective communication?
27. A communication breakdown is most likely to occur when:
28. Which type of communication involves interaction across different departments and levels?
29. Communication that occurs between individuals at the same hierarchical level is known as:
30. Upward communication is crucial for:
31. Downward communication flows from:
32. Filtering in communication refers to:
33. Which of the following is a barrier related to the message itself?
34. Informal communication channels, often referred to as the 'grapevine', are:
35. Formal communication channels in an organization typically follow:
36. Which communication type is characterized by the use of gestures, facial expressions, and body posture?
37. The tendency of individuals to perceive messages based on their own experiences and beliefs is known as:
38. When a manager has too many subordinates reporting to them, leading to communication overload, this is a type of:
39. Fear, distrust, or prejudice between the sender and receiver is an example of:
40. A cluttered office space or a noisy environment represents which type of communication barrier?
41. Which type of barrier refers to differences in language, jargon, or accents?
42. Barriers to communication can occur at which stage of the communication process?
43. Which of the following represents 'noise' in the communication process?
44. What is a 'channel' in the context of communication?
45. Written communication is generally preferred for:
46. Which of the following is an example of non-verbal communication?
47. Which type of communication involves the exchange of information through spoken words?
48. When a receiver interprets the meaning of a message, this process is called:
49. The process of converting thoughts into a communicable form is known as:
50. What is the primary purpose of feedback in the communication process?