Promotion - personal selling, advertising, publicity, sales promotion, channels of distribution - functions and types - Question Bank

1. The term 'channel management' in distribution refers to:
A) Designing the physical route for goods
B) Selecting, motivating, and evaluating intermediaries
C) Creating advertising campaigns for channels
D) Determining the price of goods
2. A BOGO (Buy One, Get One) offer is a clear example of:
A) Advertising
B) Publicity
C) Personal Selling
D) Sales Promotion
3. Which distribution channel function involves the collection and analysis of information about market conditions, competitors, and customers?
A) Storage
B) Transportation
C) Market Information
D) Financing
4. A distribution channel that consists of producer, agent, wholesaler, retailer, and consumer is considered:
A) Direct
B) Short
C) Long
D) Exclusive
5. What is a key advantage of publicity for a company?
A) Complete control over the message
B) High cost-effectiveness and credibility
C) Direct sales generation
D) Predictable reach and frequency
6. A product demonstration at a retail store is primarily an activity related to:
A) Advertising
B) Publicity
C) Personal Selling
D) Sales Promotion
7. Which channel function involves negotiating and reaching agreements between parties?
A) Promotion
B) Financing
C) Risk-taking
D) Contact
8. A short-term incentive designed to encourage immediate purchase of a product or service is known as:
A) Advertising
B) Publicity
C) Personal Selling
D) Sales Promotion
9. Which type of advertising is used to build a favorable attitude toward an entire industry or company, not just a specific product?
A) Product Advertising
B) Pioneering Advertising
C) Institutional Advertising
D) Competitive Advertising
10. The function of 'assorting' in distribution channels means:
A) Storing large quantities of goods
B) Bringing together a variety of products in one place
C) Physically moving goods from one location to another
D) Providing financial support to intermediaries
11. A manufacturer selling through wholesalers and retailers is using:
A) A direct channel
B) An indirect channel
C) A service channel
D) A digital channel
12. Which promotional tool is most effective for complex or high-value products requiring detailed explanation?
A) Mass Advertising
B) Publicity
C) Personal Selling
D) Sales Promotion
13. A trade show where companies display their products to potential buyers is a form of:
A) Advertising
B) Publicity
C) Personal Selling (often incorporates it)
D) Sales Promotion
14. Which of the following is a disadvantage of advertising?
A) High cost and lack of immediate feedback
B) Lack of control over the message
C) Difficulty in reaching a mass audience
D) Inability to build brand image
15. What is the term for a distribution channel where products are returned from the consumer back to the producer?
A) Forward Channel
B) Direct Channel
C) Reverse Channel
D) Indirect Channel
16. When a salesperson attempts to understand and satisfy customer needs through dialogue, this is characteristic of:
A) Mass Advertising
B) Publicity Stunts
C) Personal Selling
D) Sales Promotion Campaigns
17. A limited-time offer of 20% off a new software package is an example of:
A) Advertising
B) Publicity
C) Personal Selling
D) Sales Promotion
18. Which function of distribution channels involves gathering and disseminating market intelligence?
A) Promotion
B) Financing
C) Market Information
D) Storage
19. A manufacturer using its own retail stores to sell products directly to consumers is an example of:
A) Indirect Channel with one intermediary
B) Indirect Channel with multiple intermediaries
C) Direct Channel
D) Reverse Channel
20. What is the primary goal of reminder advertising?
A) To introduce a new product
B) To build brand preference
C) To keep the brand in the customers' minds
D) To create immediate sales
21. A loyalty program that rewards repeat customers with points is a type of:
A) Advertising
B) Publicity
C) Personal Selling
D) Sales Promotion
22. Which promotional strategy focuses on building goodwill and a positive public image rather than direct sales?
A) Advertising
B) Personal Selling
C) Public Relations (which includes Publicity)
D) Sales Promotion
23. What does the term 'channel length' refer to in distribution?
A) The physical distance goods travel
B) The number of intermediaries in a channel
C) The time it takes for a product to reach the consumer
D) The cost of transportation
24. The main purpose of publicity is to:
A) Directly sell products
B) Control the marketing message
C) Gain credibility through third-party endorsement
D) Offer immediate discounts
25. A company that decides to use only a few selected retailers to sell its premium products is using:
A) Intensive Distribution
B) Exclusive Distribution
C) Selective Distribution
D) Direct Distribution
26. Which function of a distribution channel involves the physical movement of goods?
A) Promotion
B) Financing
C) Transportation
D) Market Information
27. A free sample of a new cosmetic product is an example of:
A) Advertising
B) Personal Selling
C) Publicity
D) Sales Promotion
28. Which type of advertising aims to create brand preference and persuade customers to buy the advertised brand?
A) Pioneering Advertising
B) Competitive Advertising
C) Reminder Advertising
D) Institutional Advertising
29. What is the term for providing financial assistance or credit to intermediaries in a distribution channel?
A) Storage
B) Transportation
C) Financing
D) Risk-taking
30. A manufacturer placing its product in as many outlets as possible to achieve mass availability is practicing:
A) Exclusive Distribution
B) Selective Distribution
C) Intensive Distribution
D) Direct Distribution
31. Which promotional tool is characterized by its ability to provide immediate feedback from the customer?
A) Advertising
B) Publicity
C) Personal Selling
D) Sales Promotion
32. The risk of unsold inventory is primarily borne by:
A) Advertisers
B) Sales Promoters
C) Intermediaries in the distribution channel
D) Publicists
33. When a company uses a single distributor in a particular geographic area, it is employing:
A) Intensive Distribution
B) Selective Distribution
C) Exclusive Distribution
D) Direct Distribution
34. What is the primary purpose of advertising in the introductory stage of a product life cycle?
A) To remind customers about the product
B) To build selective demand and inform the market
C) To reduce promotion costs
D) To defend market share
35. Which of the following is NOT a type of sales promotion?
A) Discounts
B) Samples
C) Loyalty Programs
D) Brand Slogans
36. A contest offering a prize for the best slogan is a tactic used in:
A) Personal Selling
B) Advertising
C) Sales Promotion
D) Publicity
37. The function of breaking bulk, where large quantities are bought from producers and sold in smaller quantities to consumers, is performed by:
A) Advertising
B) Sales Promotion
C) Intermediaries in distribution channels
D) Publicity
38. Which distribution channel is characterized by producers selling their goods directly to consumers?
A) Indirect Channel
B) Direct Channel
C) Intensive Distribution
D) Exclusive Distribution
39. A press conference announcing a company's charitable donation is an example of:
A) Advertising
B) Sales Promotion
C) Publicity
D) Personal Selling
40. Which type of advertising aims to build brand image and long-term customer loyalty?
A) Pioneering Advertising
B) Competitive Advertising
C) Reminder Advertising
D) Institutional Advertising
41. A coupon offering a discount on the next purchase is a form of:
A) Advertising
B) Personal Selling
C) Publicity
D) Sales Promotion
42. Which promotional method is typically the most expensive per contact?
A) Advertising
B) Sales Promotion
C) Publicity
D) Personal Selling
43. The function of matching supply with demand is a key role of:
A) Advertising
B) Personal Selling
C) Channels of Distribution
D) Publicity
44. Which function of a distribution channel involves storing goods until they are needed by customers?
A) Promotion
B) Financing
C) Risk-taking
D) Storage
45. When a manufacturer sells to a wholesaler, who then sells to a retailer, and finally to the consumer, this is an example of:
A) A direct channel
B) An indirect channel with one intermediary
C) An indirect channel with two intermediaries
D) A multi-level marketing channel
46. A manufacturer selling directly to consumers through an online store uses which type of distribution channel?
A) Indirect channel with one intermediary
B) Indirect channel with multiple intermediaries
C) Direct channel
D) Reverse channel
47. Channels of distribution are concerned with:
A) The design and features of a product
B) How a product moves from the producer to the consumer
C) The pricing strategy of a company
D) The advertising message of a campaign
48. Which of the following is an example of sales promotion?
A) A television commercial
B) A press release about a new product
C) A buy-one-get-one-free offer
D) A personal visit from a sales representative
49. Publicity differs from advertising primarily because publicity is:
A) Paid for by the company
B) Controlled by the company
C) Non-personal and often unsolicited
D) Directly aimed at closing a sale
50. What is the primary goal of advertising?
A) To generate immediate sales through discounts
B) To build long-term customer relationships
C) To inform, persuade, or remind a target audience about a product or service
D) To gain free media coverage